Onboarding our first 10 agencies

Your rent roll is leaking about £32,800 per 100 properties. We find it in 72 hours.

Covenant is the console your lettings team logs into: every managed property scored against the market, evidence packs ready to send, and a ranked list of which landlords to call this month.

Guarantee · The audit (£500–£1,500 by book size) is credited in full against your first year — and if it doesn't find at least a year of Covenant's cost in opportunities, it's free.

The Covenant console — your book on day 3. Live data, not a brochure.

Typical annual leak £32,800 per 100 managed · 14-agency sample
Properties unreviewed 18 mo+ 37 / 100 same sample
Leak vs Covenant's annual cost 13× £32,800 vs £2,400 per 100 · founding rate
Rent roll in → audit live 72h guaranteed turnaround

Most rent rolls hide missed reviews, stale landlord relationships, and preventable churn. The problem isn't market data — it's follow-through.

Avg properties unreviewed 18 months+ / 100 managed
37
In our sample of 14 UK independent agencies, more than a third of managed properties hadn't been reviewed against the market in 18 months.
Avg fee revenue leaking annually / 100 managed
£32,800
Compounding silently. The longer a rent sits, the bigger the correction — and the harder the conversation.
Cost of one avoidable void day
£47/ day
At the average England rent, every avoidable void day costs the landlord £47 — and costs you the fee on it. Most agents never see which properties sit longer than their comparables, or why.

One challenged rent increase can now cost a landlord half a year.

/01

In England, a tenant can refer any rent increase to the tribunal for a £47 fee — and the tribunal can only hold the rent or lower it, never raise it. There is very little downside in challenging.

/02

A determination takes months — commentators expect up to six as demand builds. The old rent applies the whole time, and the increase can't be backdated.

/03

Rent can only rise once in any 12 months, measured from when the last increase took effect. A delayed determination pushes every future increase back with it.

The defence is evidence. An increase that arrives with comparables, market data and clear reasoning gets signed — not referred. Covenant builds that case for every review on your book.

See it on a property you actually manage — try Covenant free on one address →
Tribunal maths · one property · England
Proposed increase£1,438 → £1,523  (+£85/mo)
Tenant refers£47 fee · rent can only stay or fall
Months at old rent4–6  −£340 to −£510
Next increase~12 months after the new rent finally takes effect
The landlord's question "why didn't my agent see this coming?"

Renters' Rights Act 2025 · in force 1 May 2026 · £47 fee per FTT (Property Chamber) Fees (Amendment) Order 2026 · timeline figures are industry estimates

Four steps. No new platform to roll out.

Send us your rent roll. In 72 hours your console is live with a ranked action list and your first evidence packs. After that, Covenant runs monthly — the list refreshes, the packs are ready, the scoreboard fills.

/01 — Intake
Send your rent roll.

A CSV or PMS export — addresses, rents, tenancy dates, review status. No tenant names, no landlord contact details: use your own reference codes. UK GDPR throughout.

T+0hUK GDPR
/02 — Audit
72 hours later, log in.

Your console is live: the leak quantified, every property scored against the market, and the landlord conversations ranked by what they're worth.

T+72hGuaranteed
/03 — Act
Work the list, armed.

Every action ships with an evidence pack in three versions — your team's, the landlord's, the tenant's. Edit anything before it's sent.

Wk 1–2Editable
/04 — Outcome
Watch activity become revenue.

Reviews accepted, landlords retained, instructions won, confirmed fee impact — on the scoreboard the principal checks weekly.

WeeklyReported

Six deliverables. Three jobs.

Everything Covenant produces does one of three jobs: protects the book you have, grows the fees it earns, or de-risks the increases you propose.

Protect the book
01 / Landlord report
Quarterly statements that read like wealth management.

Performance, market position, risks ahead, and what you're doing about each — under your brand. The report that makes a landlord feel their asset is held, not just administered.

Portfolio statement · Q2R. Patel · 4 properties
Gross yield5.4%
Market position2 of 4 under market
Voids, last 12 months9 days
Recommended actions2 · review attached
02 / Outcome scoreboard
The principal sees activity become revenue.

Calls completed, reviews proposed and accepted, landlords retained, instructions won, estimated and confirmed fee impact.

Calls completed86
Reviews accepted23
Landlords retained11
New instructions won3
Confirmed fee impact£48,200
Grow the fees
03 / Revenue leak report
A board-level view of where the book is leaking.

Quantified missed reviews, under-market exposure, retention risk, and fee impact — printed in a single PDF you can hand to your principal.

Annual leak (mid-confidence)£81,400
Under-reviewed properties74 / 247
High retention-risk landlords11
Recoverable in next 90 days£26,300
04 / Ranked action list
A queue your team works, not a dashboard they admire.

Ranked by value, urgency and confidence. Every action assigned, due-dated, and tracked to outcome — visible to the principal.

Top 5 by expected fee impact£11,134
#001 Patel ×4 · Manchester£6,904
#002 Whitfield · Bath£1,310
#003 Chen · York£1,160
#004 Osei · Leeds£920
#005 Akande · Bristol£840
✓ Murray · Readingretained
05 / Pitch report
Walk into valuations with evidence the corporates don't have.

First-time pricing for any property — recommended range, expected void at that range, comparables, demand commentary. One version steels your own pricing; one goes in front of the landlord. Works whether you hold the instruction or you're winning it.

Pitch report · 2-bed flat, BS6
Recommended range£1,425–£1,495
Expected void at range11 days
Comparables6
DemandHigh
De-risk the increases
06 / Evidence packs
One review. Three readers. No tribunal.

Every rent review ships as three documents built from the same evidence: the internal case for your team, the advisory pack for your landlord, and a clear, respectful explanation for the tenant — reasoned so that signing beats challenging.

For your team
Suggested range£1,475–£1,540
ConfidenceHigh
Uplift/yr£816
For the landlord
Recommendation+£68/mo · hold £1,540
Tribunal exposureLow
Your protectionpack ✓
For the tenant
Why this number4 local comparables
What happens next30 days · no pressure
Editable by your team before anything is sent. Your voice, our evidence.

Recover a tenth of the leak and you're ahead. A third is 13× back.

The typical book leaks £32,800 per 100 properties a year. Covenant costs £2,400 per 100 at the founding rate. One preventable landlord switch — £1,726 in fees at the average England rent — covers most of it on its own.

1

One retained or won managed property per ~70 on your book is break-even. Everything above it is upside.

Confidence 50% · based on pilot performance · not a guarantee of new instructions
Managed properties Covenant / month Covenant / year Break-even
50 £100 £1,200 1 retained / won
200 £400 £4,800 3 retained / won
300 £600 £7,200 5 retained / won

Other agents manage properties. Your landlords get a portfolio manager.

Covenant's reports treat a landlord the way a wealth manager treats a client — the asset's performance, its market position, the risks ahead, and what you're doing about each. That's why they stay. That's why they bring you the next property.

Alternative What it gives The Covenant difference
Market data dashboards Listings, comparables, market trends. Covenant turns the agency's actual rent roll into landlord tasks and evidence packs.
PMS / CRM systems Records, contacts, generic workflows. Covenant identifies revenue and retention actions inside the managed book you already hold.
Valuation reports Property-level evidence, on demand. Covenant creates a monthly operating rhythm across the whole portfolio, not one-off PDFs.

Flat. Honest. £3 a property — £2 for the founding ten.

No per-seat games, no usage tiers, no surprise add-ons. The rent-roll audit is a fixed setup; the monthly fee scales linearly with your book. Every figure below shows the founding rate.

List price three pounds, founding rate two pounds./ managed property / month · founding rate
List price £3. The first 10 agencies join at £2 — locked for as long as you stay.
  • Monthly updated action list
  • Evidence packs in three versions (10+ per 100 properties)
  • Quarterly landlord statements
  • Outcome scoreboard for the principal
  • Pitch reports for valuations

Why a third off?The first ten agencies give us something money can't: proof. Your outcomes become our case studies — anonymised unless you choose otherwise — and your feedback steers the console. In exchange, your rate never moves.

The 72-hour audit comes first. £500 to 100 properties · £1,000 to 250 · £1,500 above. Your whole book scored, the full list ranked, your first 5 evidence packs included — the subscription produces the rest. Credited in full against your first year. If it doesn't find a year of Covenant's cost in opportunities — it's free.
Managed properties
Per month · founding
Per year · founding
Break-even
50small / single branch
£100flat
£1,200annualised
1retained or won
100independent
£200flat
£2,400annualised
2retained or won
200multi-branch
£400flat
£4,800annualised
3retained or won
300regional
£600flat
£7,200annualised
5retained or won

Practical questions, practical answers.

/01Is Covenant software or a service?
Software, with a serviced start. The 72-hour audit is done for you — you send a rent roll, we deliver the analysis. From then on your team logs into the Covenant console: the action list refreshes monthly, packs generate on demand, and the scoreboard updates as your team logs outcomes.
/02Do we need a PMS integration?
No. Covenant runs on a simple export — CSV or spreadsheet — from whatever you use today. Integrations are an optimisation we offer later, not a prerequisite for value.
/03What data do we send, and is it safe?
Less than you'd think. The audit needs addresses, current rents, tenancy dates, and last review status — no tenant names, no landlord contact details. Use your own reference codes for landlords; the names stay in your building. Everything is processed in the UK, encrypted, never pooled or used to train anything, and deleted within 30 days if you don't proceed. The full detail is in our data room — and if you'd like an NDA first, ask: ours is ready to sign.
/04How does Covenant help under the Renters' Rights Act?
In England, a tenant can refer any rent increase to the tribunal for a £47 fee — and the tribunal can only hold the rent or lower it, never raise it. A referral can leave the old rent in place for months, with no backdating, and the next 12-month window runs from whenever the new rent finally takes effect. The practical defence is evidence: increases that arrive with comparables and clear reasoning get signed, not challenged. Covenant builds that case for every review — including a version written for the tenant.
/05Can our team edit what goes to landlords and tenants?
Yes — everything. Packs and reports are drafts with the evidence assembled; your negotiators add the local knowledge and the relationship voice. Nothing sends itself.
/06What if the audit doesn't find enough value?
Then it's free. If we can't identify at least a year of Covenant's cost in credible retained or won-property value, we refund the audit fee. The audit itself includes your first 5 evidence packs; from month one the subscription delivers at least 10 packs per 100 managed properties — or month two costs nothing.
/07How fast do we see results?
Audit live in 72 hours. First packs in week one. Most agencies have their first accepted reviews and first save of an at-risk landlord inside the first 30 days — that's what the scoreboard is for.
/08Is this suitable for small agencies?
Especially. At 50 managed properties Covenant is £100 a month at the founding rate, and one retained landlord more than covers the year. Principal-led agencies usually get the most from a disciplined monthly rhythm, because the principal sees everything.
/09What's the founding cohort?
The first 10 agencies to join Covenant. They pay £2 per managed property per month instead of the £3 list price, locked for as long as they stay. In return they give us what a new product needs most: real outcomes. Their results — anonymised unless they choose otherwise — become the case studies on this site, and their feedback steers the console roadmap. When the ten places are gone, they're gone.

Send your rent roll. In 72 hours, your console is live.

A quantified leak report, a ranked action list, your first evidence packs — and a 30-day plan to work them.

Guarantee If the audit doesn't identify at least a year of Covenant's cost in credible retained or won-property value, we refund the audit fee.
72h rent roll in → console live
10+ evidence packs per 100 properties in month one, or month two is free
10 founding places. £2 a property locked for as long as you stay — list price £3.